Terms of Service

Welcome to Vibecrest Media Private Limited.[1] These Terms of Service (“Terms”) govern your use of our website located at https://vibecrest-events.com (the “Site”) and the services provided by us. By accessing this Site or engaging our services, you agree to be bound by these Terms.

1. Corporate Information

Vibecrest Media Private Limited is a private limited company incorporated under the Companies Act, 2013, with its registered office at:
Address: HOUSE NO 16 SHOP NO 106, PLOT NO 16 SAGAR PLAZA, VARDHAMAN TIMES, PITAMPURA CITY DELHI 110034, INDIA
Email: info@vibecrest-events.com

2. Services Offered

Vibecrest Media Private Limited provides event management, media coordination, and digital promotional services. The specific scope of work for any event or project will be defined in a separate Service Agreement or Quotation provided to the client.

3. User Eligibility

By using this Site, you represent that you are at least 18 years of age and are legally competent to enter into a binding contract under the Indian Contract Act, 1872.

4. Booking and Payment Terms

  • Bookings: All service bookings are subject to availability and written confirmation.

  • Payments: Payments must be made via the methods specified on our invoices.

  • Taxes: All prices are subject to applicable taxes, including Goods and Services Tax (GST) as per Indian law.[2]

  • Advance Payment: A non-refundable deposit [e.g., 30-50%] is typically required to secure event dates.

5. Cancellation and Refund Policy

  • Client Cancellation: Cancellations must be submitted in writing.[3] Refunds will be processed based on the timeline of the cancellation (e.g., 0% refund if cancelled within 15 days of the event).

  • Company Cancellation: In the rare event that we must cancel, a full refund of the amount paid will be issued.[3]

  • Force Majeure: We are not liable for failure to perform due to “Acts of God,” government restrictions, pandemics, or other events beyond our reasonable control.

6. Intellectual Property

All content on this Site, including logos, designs, text, and images, is the property of Vibecrest Media Private Limited or its licensors and is protected by Indian and International copyright and trademark laws. You may not use our intellectual property without prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Vibecrest Media Private Limited shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our services or the website. Our total liability for any claim shall not exceed the amount paid by you for the specific service in question.

8. User Conduct

Users agree not to:

  • Use the website for any fraudulent or unlawful purpose.

  • Interfere with the operation of the website or its security features.

  • Upload or transmit any malicious code or viruses.

9. Grievance Redressal Mechanism

In accordance with the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:

Name: Sumit M
Designation: Grievance Officer
Address: HOUSE NO 16 SHOP NO 106, PLOT NO 16 SAGAR PLAZA, VARDHAMAN TIMES, PITAMPURA CITY DELHI 110034, INDIA

Email: info@vibecrest-events.com
Response Timeline: We will acknowledge your complaint within 48 hours and aim to resolve it within one month.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site signifies your acceptance of the updated Terms.

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